I tried to pull up the order up on Insite that we ran the first time to send a PDF. I received an error that said that operation failed. Is this due to the upgrade?
No… This is the same as it has always been. If an order or job has been archived you cannot see it on insite until it has been restored. If you will provide the prepress department the job number we can retrieve the file and web enable. If this is a repeat order normally we will not go through these steps.