Cannot see the job on Insite

Q.

Gary,
I tried to pull up the order up on Insite that we ran the first time to send a PDF. I received an error that said that operation failed. Is this due to the upgrade?

A. 
No… This is the same as it has always been. If an order or job has been archived you cannot see it on insite until it has been restored. If you will provide the prepress department the job number we can retrieve the file and web enable. If this is a repeat order normally we will not go through these steps.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

<span>%d</span> bloggers like this: